You know, you catch more flies with honey than you do with vinegar. We all can agree on that one. Your attitude is paramount when it comes to customer relations. You would never think we’d actually write about treating your customers with kindness and being a good listener. It is important that our sewer repair contractors understand and practice kindness.

We have heard reports where some contractors will actually get involved in verbal altercations with their pipe reline customers. This for the life of us escapes us, its not often we hear of “hot-hotted” contractors who put their ego over the needs and desires of the homeowner. But, let us tell you it does happen.

Today, for instance, with our kind and generous broken sewer pipe contractors we received a couple of interesting calls. One, was for a very popular casino in Tahoe. If we were a betting people we would put all of our chips on this one contractor landing the job. We also had a neighborhood association in Colorado contact us about sewer relining 11 problematic houses. If you read some of our past posts, you would know we are big on doing multiple homes in a certain area and setting up a block party. Well there you have it another good idea executed to perfection.

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