Well one thing we do know in today’s current economic climate that affordability is key. Sewer repair jobs are demanding of both the consumer and the sewer reline contractor. Concessions must be made by both parties if we are going to work together in successfully rehabilitating your sewer.
We have heard our contractors tell us when they are more lenient and are flexible in both affordability and added value deals close more frequently. To go against this train of thought is absurd and could lead to business suicide. Be prepared to meet your broken sewer pipe customer half way and always assume the sales because you are meeting them half way and offering affordability.
In assuming the sale take the round of questions to the next level and bring the forefront, like “When do we get started?, would this week or early next week work better for you? Don’t say another word and let them answer. Then work meaningful suggestions with their counter offer, should they decline to schedule.
The close is there you just might need to concede to find it.
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